Venue Tour Checklist

WEDDING VENUE TOUR CHECKLIST

BEFORE THE TOUR
  [ ] Confirm 24 hours ahead by text (not email)
  [ ] Re-read inquiry notes — name, date, guest count, story
  [ ] Style tour spaces (chairs out, lights on, no event debris)
  [ ] Print or open the price sheet — don't quote from memory
  [ ] Have a tablet ready to take a soft hold at tour end

OPENING (5 MIN)
  [ ] Greet by first name, congratulate them
  [ ] Offer water/coffee
  [ ] Ask: "Tell me about how you met."
  [ ] Ask: "What does your dream wedding feel like?"
  [ ] Ask: "Have you toured other venues yet?"

THE WALK (25 MIN)
  [ ] Start outside — arrival impression
  [ ] Ceremony space — paint the picture
  [ ] Cocktail hour space — mention sunset light if applicable
  [ ] Reception space — describe full setup with their guest count
  [ ] Bridal suite — let them linger
  [ ] Catering kitchen — quick walkthrough, mention vendor flexibility
  [ ] Parking and accessibility — proactively address
  [ ] Restrooms — proactively address

THE TABLE (10 MIN)
  [ ] Sit down with price sheet
  [ ] Quote total honestly — never lowball then add fees
  [ ] Explain what's included vs add-on
  [ ] Address top 3 objections before they ask (parking, weather, alcohol)
  [ ] Ask: "On a scale of 1-10, how does this feel?"

THE CLOSE (5 MIN)
  [ ] If 8+ — offer a 7-day soft hold (no payment)
  [ ] If 5-7 — ask: "What would make it a 9?"
  [ ] If under 5 — be gracious, offer referrals, end well
  [ ] Walk them to the car
  [ ] Send a personal thank-you text within 30 min

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